Content Strategy & CCMS Consulting
Expert guidance for every stage of your structured content journey – from strategy through implementation.
Moving to structured content management is a transformative initiative. GlobalLink CCMS consulting services provide the strategic expertise and hands-on guidance that you need to succeed – whether you’re defining your XML content strategy, modeling your information architecture, or migrating content from legacy systems. Our consultants bring 30+ years of CCMS domain expertise to every engagement.
Information Modeling
Define the blueprint for your structured content. Our consultants guide you through creating design patterns and markup models for every content type in your organization — ensuring consistency, enabling reuse, and documenting the configuration of publishing transforms, metadata strategies, and reuse patterns.
Taxonomy
Organize your content for findability and reuse. We help you analyze and design taxonomies that power faceted navigation, intelligent search, conditional filtering, and automated component assembly — turning your content library into a strategic asset.
XML Content Strategy
Chart your path to structured content. We work with your stakeholders to define business goals, governance frameworks, and a phased roadmap for adopting XML-based content management — whether DITA, DocBook, or custom schemas. Practical, achievable, aligned with your organizational maturity.
Process Refinement
Optimize your content lifecycle. We audit your existing content creation, review, approval, and publishing workflows to identify bottlenecks, eliminate redundancies, and implement CCMS-powered process improvements that accelerate time-to-market.
Coaching and Mentoring
Empower your content team. Beyond formal training, our consultants provide ongoing coaching and mentoring to help your writers, editors, and SMS+Es build confidence with structured authoring workflows, DITA best practices, and CCMS-powered collaboration.
Metadata Strategy and Implementation
Metadata is the engine that powers intelligent content management. We help you define and implement metadata strategies across eight critical dimensions:
- Status / work flow state tracking
- Classification (e.g. security level)
- Formatting (e.g., style overrides)
- Filtering, for conditional content
- Compliance (e.g., regulatory mandates)
- Dublin Core (publication info such as author, media type, organization, ownership rights, etc.)
- Integration (keys for passing data between systems, such as tracking courses and student status in an LMS)
- Applicability (such as customer or product type, product variant, etc.)
Our consultants design your metadata schema and implement it within the CCMS, ensuring every content component is properly classified, filterable, and traceable.
What sets GlobalLink CCMS apart:
- Complete Solution – Software + Consulting + Publishing + Training + Support
- 30+ Years of Expertise – Deep CCMS, DITA, and XML domain knowledge
- Backed by TransPerfect – Seamless integration with the world’s largest language services provider
- ISO 27001 Certified – Enterprise-grade security
- Proven at Scale – Fortune 500 customers across manufacturing, life sciences, and technology
Check out our other Services
TransPerfect’s GlobalLink CCMS team of content experts provide a range of supporting services: from organizing and structuring content to building pipelines for dynamic publishing. Other vendors sell technology options; we deliver a complete solution of services and software.
Publishing and Data Services
The GlobalLink CCMS team has the resources and experience to help you produce output in over 20 different formats. We don’t sell just the CCMS technology; we provide the end-to-end services you need to produce the output needed by your organization.
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Support
You can ask for help on any of our CCMS platforms, on any of our integrated GlobalLink Globalization modules, on any of our supported third-party tools, or on the content you create with our systems
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Training Services
The GlobalLink CCMS team supports managers, technical administrators and editorial users at every step of the CCMS journey. The training team provides skill-based instruction in both CCMS operations and building structured content.
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